As banks face the challenge of driving down costs and streamlining operations, they need solutions that optimise staff productivity while improving customer service.
This is about delivering comprehensive cash services, particularly to commercial customers. Capturing new clients is key and solutions which help banks improve their customer-focused delivery channels are seen as a major point of brand differentiation.
Banking Automation’s business Pay-In Machines provide a quick, secure and convenient pay-in facility for commercial customers. They capture deposits and issue a detailed acknowledgement slip in little more than 10 seconds, which helps to migrate customers away from conventional teller positions.
Although simple in itself, preparing and processing change orders is perhaps the most challenging element for in-branch automation. Banking Automation’s Cash Exchange Machines exchange high-value banknotes for rolls of coin, low-value banknotes and even loose coin, while issuing a detailed receipt slip.